Hosted Exchange Pricing

As mentioned in the section about hosted Microsoft Exchange providers, cheapest is not always the best. You really do get what you pay for. There are often hidden costs associated with cheap email providers, such as one time setup costs, and inflated prices unless a full year’s subscription is paid in advance. Below are some things to consider when trying to find the right prices Exchange host.

  • Is there a onetime setup fee for each mailbox?
  • Is there a default contract length, meaning you cannot cancel a mailbox subscription until this contract duration has been reached?
  • Does the provider offer a discount for purchasing additional Exchange mailboxes? This is of particular consideration for small businesses who may need to purchase additional services in the future.
  • Is the cost of a Microsoft Outlook license included in the package? If not, then there will be a requirement to either purchase a license on top of the cost of the mailbox, or to use an alternative desktop mail client.
  • Is there any SharePoint hosting included? Many Exchange service providers offer a limited amount of SharePoint storage for free as part of the package.
  • What uptime guarantee does the SLA offer? Anything less than 99.9% really should be avoided.
  • Which version of Microsoft Exchange Server is the provider using to host the Exchange mailbox? Many cheaper providers still use Exchange 2010 instead of the newer Exchange 2013. This means that the newer, advanced functionality in Outlook 2013 will not work 100%.
  • Does the provider offer regular backups, or are you expected to do this yourself?

You can easily compare hosted exchange providers based on many of these features using our hosted exchange comparison tool .